Campaign agility
Spin up new hiring waves in hours when clients launch campaigns or expand programs.
01For BPO and outsourcing providers
Staff campaigns faster without compromising service quality
Tukadi helps BPOs and outsourcing firms interview thousands of candidates each week, evaluate language and empathy, and deliver client-ready shortlists under tight SLAs.
- Audio-native scoring detects accent clarity, grammar, and politeness in real conversations.
- Run interviews around the clock across hubs in India, the Philippines, LATAM, and Eastern Europe.
- Share transparent quality metrics with clients to win and retain contracts.
Consistent QA alignment
Mirror the quality standards your operations and QA teams enforce on the production floor.
Cost-effective scaling
Reduce dependence on costly assessment centers while improving hiring accuracy.
How Tukadi scales BPO hiring
Automated interviews replicate the best recruiter or QA lead so every candidate experiences the same evaluation.
- Create campaign-specific scripts: sales, tech support, healthcare, collections, or retention.
- Measure speech clarity, pacing, empathy, and policy adherence in any supported language.
- Auto-route shortlisted candidates to medical, background, or client approvals.
- Surface red flags like poor listening skills or policy gaps before training begins.
BPO hiring friction
- Thousands of applicants per campaign overwhelm recruitment teams.
- Language and accent assessments vary by interviewer, creating client escalations.
- Night and weekend hiring is hard when human interviewers are offline.
- Clients expect proof that agents meet communication standards before they take calls.
Scale up
For peak seasons
Handle hiring surges without adding temporary recruiting staff.
Language-ready
Multi-accent scoring
Support campaigns in English, Spanish, and other languages with accent-aware evaluation.
Client transparency
Shareable dashboards
Prove compliance with client KPIs on voice quality, soft skills, and professionalism.
02How it works
Get started in four steps
01
Configure campaign templates
Define questions, scripts, and pass/fail criteria for each client program or location.
02
Invite applicants automatically
Sync from portals, job boards, or walk-in events—Tukadi handles scheduling and reminders.
03
Review quality dashboards
Site leaders and client success teams see pass rates, QA notes, and candidate readiness.
04
Deploy agents faster
Move shortlisted candidates straight to client interviews or training batches with confidence.
Support any delivery model
Whether captive, hybrid, or pure outsourcing, Tukadi adapts to your governance.
- Segment data by site, client, and campaign for granular insights.
- Provide client portals to review shortlisted candidates with audio clips.
- Route sensitive programs through compliance checks with automated approvals.
- Integrate with workforce management to forecast hiring against seat plans.
BPO hiring demo
See how BPO leaders scale hiring with Tukadi
Review language scoring, campaign dashboards, and how to share results with clients.